http://www.amazon.com/Seabird-Sherry-Thompson/dp/0979573823/ref=dp_return_1?ie=UTF8&n=283155&s=books

Hello, Book-Typos Staff Member:

When I last submitted content changes for my book, your software sent me this.

Automated Response received: Thank you for submitting your content! We appreciate your providing our customers with this information, and we look forward to enhancing your product's page. 
Generally, content is posted on our site within five business days, but it can occasionally take longer. If your content has not appeared online or you experience any difficulties, send e-mail to book-typos@amazon.com. Be sure to include the ISBN and title of the item for which you have submitted material.

It’s been more than 5 business days since I used the Book Content Update form most recently--to resubmit the sections of Seabird's page on Amazon that have yet to be updated. (I resubmitted information via the form on April 14, so I think that comes to 14 business days.)

I was trying to resubmit the following:
Product Description (revision to eliminate errors & truncation that occurred in January); 
Author Comments (revision to eliminate an error -I- made when submitting it in March) Table of Contents (previously submitted but has never appeared)
Extract (previously submitted but has never appeared)

I don't understand why I'm having so much trouble getting this information posted to the page, especially since some of the material I submitted at the same time has gone through. Would it help if I sent you text files of the information I'm trying to insert? Is there anything else I can do?

I’m also confused about the discount for "Seabird", which mysteriously appears and disappears.

Please, if possible, could we talk to each other via just emails? In the past, I've followed the links provided in everyone's email responses and I've filled out the suggested forms but I don't think it's helping. In the meantime, I believe that the truncated and inaccurate Product Description on Seabird's page has substantially hurt sales.

Thank you!
Sincerely, Sherry Thompson, author of "Seabird"

P.S. Here's some reference numbers and so on that might be helpful.

Reference IDs
Surender R (Mar 27) provided a "No, the issue was not resolved" option (after our phone conversation) http://www.amazon.com/rsvp-n?c=yeyuhfva3478919732&q=pf

Lavanya (Mar 29) COMM ID: yeyuhfva3478919732 . She provided the "No, issue is not resolved" link: http://www.amazon.com/rsvp-n?c=agbuhxqd3231062700

Mark O (Apr 10) ref_id:=rcrfcdwd1090572036 (also ref_id:=frdfefwd1091424023 = just for SitB)
His recommended page to go to if his letter did not address the problem was:
http://www.amazon.com/publishers which redirects to:
http://www.amazon.com/gp/help/customer/display.html?nodeId=13685551
(I sent messages from there via the "typographical error" & "No, this page doesn't help" links.)